Firstly, a huge thank you to the 76 of our clients who took the time to complete our recent client survey. Your feedback means the world to us, and we’ve loved reading your thoughts, ideas, and kind words. It’s truly a privilege to be part of such a thoughtful, engaged, and supportive community at Winchester Pilates. We wanted to share a little summary of what you told us, and more importantly, what we’re doing about it.
What you told us
- Quality of instruction: 100% of you rated our teaching between good and excellent.
- Friendliness and support of staff: 100% satisfaction – thank you, we love you too!
- Studio atmosphere & cleanliness: 98% of you rated this between good to excellent.
To keep the studio looking lovely:
- We’re bringing in new benches with space underneath for your shoes.
- Yes, it’s true: the scatter cushions are on their way out (some of you will be thrilled! They’ll be available to buy if you’re emotionally attached – 3 for £10).
- We’ll be adding hooks behind toilet doors for your bags and coats.
Class schedule & new additions
77% of you said you’re happy with our class times and flexibility, but we’re always listening, so…
We’re delivering new classes based on your preferences (Wednesdays & Fridays 10–1pm):
- Fridays at 11:30am – Dynamic Reformer with Ashley (starting 18th July)
- Wednesdays at 11:15am – Dynamic Reformer
100% of you rated our teaching between good and excellent.
You also told us how much you love focusing on strength and mobility—thank you!
- Keep an eye out for new spaces in classes with Sam, Jane, and Jo:
- Strength and Conditioning with Sam: 08:00 on Monday morning
- Full Body Strength Pilates with Jane: 12:30 on Wednesdays and 11:00 on Fridays
- NEW: Purestretch class at 13:35 on Wednesdays after Jane’s Strength class (45 mins), starting 9th July.
Your motivation to build strength and flexibility is inspiring, and we’re here for it!
Booking system
85% of you rated the booking system between good and excellent.
We’re continually keeping up with all of TeamUp’s latest features to make things as smooth as possible.
New offerings: Workshops & more
We loved your suggestions for extra offerings:
- Saturday lunchtime & afternoon workshops are coming soon.
- We’re exploring goal-focused small group series and even a day retreat in collaboration with other wonderful wellness professionals.
Stay tuned for announcements about:
- Breathwork with Anna
- Hip health with Jack (physio)
- Mobility for longevity with Anna (physio)
- Yoga for health with Lorna
- Sound healing with Zippy
- Roll downs with Ashley
- Quick diet wins with Goda
- Skin health with Sally Curson
- Back & posture with Sam
And finally…
If you were one of the few who mentioned being less than happy with any aspect of our service, we’d love to hear more. Please don’t hesitate to chat with Sam – we’re here to listen and improve.
Thank you again for your time, your feedback, and for being part of the Winchester Pilates family. We’re excited for everything to come – and we’re so glad you’re with us on the journey.
